Power and Broadband Restoration Update #4

MLEC restores power from storms, addressing new outages

(April 4, 2025 – Centerville, TN) – Meriwether Lewis crews resumed power restoration efforts Friday morning and have resolved most outages caused by weather events Wednesday and Thursday. However, new outages have been reported Friday morning.

• Perry County- A fallen tree has caused outages in these areas but is not limited to Crooked Creek, Driftwood and Roan Creek.
• Houston County- Outages are present in these areas but not limited to Kiser Ridge Road, Bethaney Road, Fire Tower Road, Hagerville Hollow Road, Dancer Branch and more. These are mainly due to broken poles or flooded roads limiting access.
• Humphreys County- We are experiencing an outage on Highway 13 South. Both Cuba Landing and Richland Harbor are also without power.

Pop-up outages could continue into the weekend due to saturated soil, weakened trees and additional rain and flooding. Regardless, our crews are prepared to work to ensure our members stay connected.

“This week has tested our communities with severe weather, but it has also showcased the dedication of our crews and the resilience of our members,” President and CEO Keith Carnahan said.” “Despite downed trees, broken poles, and flooding, our teams have worked tirelessly—often in challenging conditions—to restore power and broadband as quickly and safely as possible. We appreciate our members’ patience and support as we continue working to keep you connected.”

If you are a member experiencing a power outage, please report the situation to MLEC, so we can better serve you. To report a power outage during regular business hours, please contact your local office. For outage reporting after-hours, weekends and holidays, please call 1-888-879-6038.

In some cases, a homeowner may have experienced damage with their weatherhead where MLEC connects electrical service to your home. If that is the case, you need to contact MLEC to disconnect power and work with a licensed electrician to make repairs before we can fully restore service to your home.

Broadband Update

MLConnect crews have made progress on restoring broadband now that electrical issues from Wednesday and Thursday have almost been resolved. Here are the latest updates on current service disruptions.

• Hickman County- Nunnelly and Hidden Valley
• Lewis County- areas near Rock House, Buffalo Road and Morris Road
• Perry County- Kelly’s Landing and Crooked Creek areas
• Humphreys County- Cuba Landing, Box Hollow Road and Richland Harbor areas

If you are an MLConnect subscriber and power has returned but internet has not, unplug the router from the power source for a few minutes instead of using the reset button. If this does not restore service, submit a ticket online at www.mlec.com/mlconnect/contact-us/. Or, call your local MLEC office; then press OPTION 3, then OPTION 2.

Thank you to our members for their patience as we continue to battle the elements. We are responding as quickly as possible and working hard to restore service to our communities.

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