How to Spot a Scam

Don't be a victim.

In one of the most common scams, a caller may:


Pretend to be from your utility. (Your caller ID may even display your utility's name.)


Threaten to turn off power, water or natural gas service to your home or business within an hour.


Demand immediate payment - often by prepaid debit card. DO NOT pay over the phone if immediate payment is demanded to avoid a disconnection!

Here are some tips on how to protect yourself:

  • DO NOT assume the name and number on your caller ID is legitimate. Caller IDs can be faked.
  • NEVER share your personal information, including date of birth, Social Security number or banking account information.
  • NEVER wire money to someone you don’t know.
  • DO NOT click links or call numbers in unexpected emails or texts – especially those asking for your account information.
  • MLEC, like most utilities, will NOT require their members to purchase prepaid debit cards or money orders to avoid an immediate disconnection.
  • If you receive a call that sounds like it may be a scam, or you believe the call is a scam: hang up, call the police and report it to MLEC.

"MLEC strives to provide the utmost fraud protection through significant security measures and public communication. We're committed to keeping our members safe and aware of any known threats."