MLConnect Service Interruption
Equipment repairs needed after damage from local wildlife
If your MLConnect internet service has been going in and out, or is out completely, you can look to local wildlife as the culprit. It turns out that squirrels have mistaken fiber for a snack and damaged equipment in your area (Vernon Bridge to McEwen, Bucksnort, and Only).
To make repairs, we need to take your service offline temporarily:
Date: June 16, 2026
Start Time: 9 a.m.
Estimated End: 2 p.m.
What to do if service does not return: Unplug the power cord from the wall and wait a few minutes before plugging it back in. Please contact tech support if service does not return.
What not to do: Please do not touch any cords or cables attached to equipment or touch the “reset” button because it creates a different issue that can take longer to identify.
We apologize for this unexpected offline time and appreciate your understanding as we make repairs.
MLEC is a member-owned, not-for-profit electric utility that serves more than 34,500 meters in Hickman, Houston, Humphreys, Lewis and Perry counties. We are your source for power and broadband and help build brighter futures for the communities we serve. Learn more at www.mlec.com/about-mlec.