(August 25, 2021 6 p.m.) — Of the power outages that have been reported to Meriwether Lewis Electric Cooperative, only a handful remain to be resolved. Meriwether Lewis Connect has approximately 150 broadband services to restore. Hundreds of homes, mostly within the Waverly city limits, will require owner repairs before power or broadband can be returned.
“Our employees will continue to rebuild the distribution system as the community works on clean-up and residents work on restoring their homes and businesses,” says MLEC President and CEO Keith Carnahan. “We are extremely grateful for all the support we have received within our industry and community as employees dealt with personal loss, our Waverly office being destroyed, and hot, muddy conditions. The resolve and resiliency of everyone in all five MLEC counties has been impressive. We recognize that while Humphreys County was the most devastated, Houston and Hickman counties also faced significant damage. Our hearts remain heavy and our prayers are with those we serve. We will heal as one.”
Please help us share this information with those in the community:
· PLEASE CALL IF YOU ARE WITHOUT POWER AND ARE READY TO BE RECONNECTED – EVEN IF IT HAS BEEN REPORTED BEFORE -BECAUSE COMMUNICATION IS STILL TOUCH AND GO IN THE COUNTY AS TELECOMMUNICATIONS REMAIN UNDER REPAIR.
· To report an outage, Humphreys County residents should call 931-296-2581, 931-622-9035, or 1-888-879-6038, or on the mobile app. (Outages should not be reported on social medio or via email.)
· If wiring was under water, repairs by the owner or an electrician must be made before scheduling a state wiring inspection online. A release from the inspector must be provided to MLEC before reconnection.
· If water entered your home, an adult is required to be present when MLEC connects service for safety.
· To support our members, meter set fees are waived for those who have been displaced by the flood. Disconnections and late fees are also waived.
· Payments can be made on the phone by credit card, kiosk at another MLEC location, using the mobile app or online. In-person payments are suspended in Humphreys County.
- Most MLEC services can be handled over the phone; however, if you need in-person assistance, please contact another MLEC location.
- Additional personnel are working within Humphreys County on repairs. To be the most efficient and impactful, MLC is starting outside of Waverly and working its way in.
- To report a broadband outage, call any MLEC office 24/7 to be connected to tech support, or visit mlconnect.com and use the member-subscriber support portal.
- Scheduled installations are going forward for locations in all five MLEC counties that have power, as we wait for access in flooded areas.)
- For safety, open the main breaker at your home if possible.
- If you have a medical emergency make arrangements to be moved to a location that has electricity. Check on neighbors who might need assistance. We are still looking at several days of repairs.
- Stay clearly away from downed power lines. Contact MLEC if you see them on the ground and do not try to move them. If touched, they could cause electrocution or serious injury.
- Use extreme caution when using a generator. If you own a generator, contact MLEC. A generator can send electricity back through electric lines and electrocute linemen or others involved in restoration efforts. See www.mlec.com for proper generator installation and use.
- If the weatherhead at your home is torn down, an electrician will need to repair this before MLEC can restore power.
Anticipated Update Approximately 10 a.m. 8/26/21 – if needed.